Terms and Conditions

Rukmini Rice – Operated by Hari Teja Agro Industries Private Limited

Thank you for visiting the Rukmini Rice website. By accessing and using this website, you agree to comply with and be bound by these Terms and Conditions. Any personal information or material sent to this website is subject to the terms set out here and in our Privacy Policy.

Accuracy, Completeness, and Timeliness of Information

While we strive to ensure that all information on this website is accurate and up to date, Rukmini Rice and Hari Teja Agro Industries Private Limited do not guarantee the accuracy, completeness, or timeliness of any information. Reliance on any material on this website is at your own risk. It is your responsibility to monitor changes to the information and content provided.

Intellectual Property Rights

All copyrights, trademarks, and other intellectual property rights in all text, images, and other materials on this website are the property of Hari Teja Agro Industries Private Limited or are used with permission from the relevant owner. You may browse this website and reproduce extracts for personal, non-commercial use, provided all copyright and proprietary notices are retained. No part of this website may be sold, distributed for commercial gain, modified, or incorporated into any other work or publication without express written permission.

User Conduct and Prohibited Activities

You are prohibited from using this website for any unlawful purpose or any purpose prohibited by these Terms, including but not limited to:

Breaching the privacy or legal rights of individuals (including uploading private information without consent)
Defaming or libelling Rukmini Rice, Hari Teja Agro Industries Private Limited, its employees, or others
Uploading files containing viruses or harmful code
Posting or transmitting unauthorised or unlawful material, including content that is defamatory, obscene, racist, threatening, or otherwise objectionable.

Links to Other Websites

This website may contain links to third-party websites. Rukmini Rice and Hari Teja Agro Industries Private Limited are not responsible for the content, accuracy, or function of these external sites. Inclusion of any link does not imply endorsement. We recommend that you review the legal and privacy policies of all external websites you visit.

Returns & Replacements

Returns: Returns are accepted within 7 days of delivery if the product is unused, in its original packaging, and accompanied by proof of purchase. Returns are applicable only for products that are damaged, defective, or incorrect.

Replacements: If your product is damaged, defective, or incorrect, you may request a replacement within 7 days of delivery. The item must be unused and in its original packaging. Proof of purchase and evidence of the issue may be required. If a replacement is not available, a refund may be offered at our discretion.

For more details or to initiate a return or replacement, please contact our customer care team.

Product Use & Taste Disclaimer

Rukmini Rice ensures quality in terms of grain purity and packaging. We do not guarantee taste, preparation outcomes, or suitability to individual preferences.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Continued use of the website following changes constitutes acceptance of those changes.

Force Majeure

We are not liable for delays or non‑performance caused by events beyond our control (e.g., natural disasters, supply chain disruptions).

Contact Information

For any questions regarding these Terms and Conditions, or for return and replacement requests, please contact our customer care team at +91 98661 92109 or write to us at support@rukmini.in